1. Introduction
Welcome to Cabaret Bingo (“we”, “us”, or “our”).
These Terms and Conditions (“Terms”) govern your use of our website www.cabaretbingo.co.uk (“our site”) and attendance at our events (“shows”).
By using our site or purchasing tickets through our linked platforms, you agree to be bound by these Terms.
If you do not agree, please refrain from using our website or attending our events.
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2. About Our Website
Our website provides information about Cabaret Bingo events, merchandise, and activities.
We do not sell tickets or products directly on this site. Instead, we provide links to trusted third-party platforms (e.g. SumUp, ticketing providers) where purchases are processed securely.
All transactions are subject to the terms and conditions of the relevant third-party platform.
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3. Ticket Sales and Pricing
All tickets sold for Cabaret Bingo events include a £1.50 gambling fee, which covers the bingo participation element of the show.
Ticket prices, fees, and any other charges will be displayed clearly at the point of sale.
Tickets are non-transferable and non-refundable, except where an event is cancelled or rescheduled by Cabaret Bingo.
If an event is cancelled, customers will be contacted via the email used at purchase with refund or transfer options.
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4. Charity Contributions
Cabaret Bingo donates a portion of profits from each show to a chosen local or national charity.
Each event’s designated charity and donation details are listed in the event description on the ticketing page.
We are committed to transparency in all charitable donations and will periodically share updates about supported causes through our social media channels and newsletters.
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5. Event Conditions and Safety
Cabaret Bingo events often include theatrical effects, such as:
• Strobe lighting
• Smoke and haze effects
• Loud music and sound effects
If you have epilepsy, light sensitivity, asthma, or any condition that could be affected by such effects, we strongly advise you not to purchase tickets or attend our shows.
Your safety and enjoyment are our priority, and by attending, you acknowledge and accept these environmental conditions.
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6. Photography and Videography
Photography and video recording may take place during Cabaret Bingo events.
By attending, you consent to being filmed or photographed, and for such media to be used by Cabaret Bingo for promotional and marketing purposes, including but not limited to:
• Social media content
• Website and online advertising
• Print or digital promotional material
If you prefer not to appear in photos or videos, please notify a member of our team before or during the show, and we will do our best to avoid filming or to edit you out where possible.
Please note, however, that once media has been published or distributed, it may not be possible to remove it due to the nature of online sharing and third-party platforms.
Audience photography and filming:
Guests are welcome to take their own photos and short video clips during the show.
However:
• Please do not film full cabaret sections or performances.
• No flash photography or additional lighting may be used.
• Be mindful not to obstruct others’ view or disturb the performers.
Further house rules and venue-specific policies may apply depending on the event location and acts performing. These will be announced or displayed on arrival.
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7. Age Restrictions
Cabaret Bingo events are intended for adults aged 18 and over.
You may be asked to provide proof of age when attending an event. Entry may be refused without valid identification.
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8. Behaviour and Conduct at Events
We aim to create a safe, inclusive, and enjoyable atmosphere at all our shows.
We reserve the right to remove or refuse entry to anyone behaving inappropriately, including:
• Aggressive or abusive conduct
• Excessive intoxication
• Harassment or discrimination of any kind
No refunds will be given if removal occurs due to such behaviour.
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9. Use of Our Site
You agree to use our website only for lawful purposes and in a manner that does not:
• Infringe on the rights of others
• Disrupt the site’s operation
• Distribute harmful or illegal content
We reserve the right to restrict access for users who breach these conditions.
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10. Intellectual Property
All content on our site (including text, images, logos, and graphics) is the property of Cabaret Bingo unless otherwise stated.
You may view, download, and print material for personal use only.
You may not copy, modify, or distribute any material without our written consent.
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11. Third-Party Links and Services
Our website may contain links to third-party websites such as ticketing providers or merchandise stores (e.g. SumUp).
These sites are operated independently and have their own terms and privacy policies.
We are not responsible for their content, data handling, or customer service.
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12. Limitation of Liability
To the fullest extent permitted by law, Cabaret Bingo is not liable for any:
• Loss or damage resulting from use of our site or attendance at events
• Injury caused by failure to follow venue safety advice
• Disruption due to events outside our reasonable control
Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by UK law.
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13. Complaints Procedure
We aim to provide high-quality experiences at every show.
If you have a complaint or concern, please contact us directly at:
📧 complaints@cabaretbingo.co.uk
Complaints procedure:
1. Email us within 7 days of the event, providing details of your issue.
2. We will acknowledge receipt within 5 working days.
3. A team member will investigate and respond within 14 working days.
4. If you remain unsatisfied, we will provide details on escalating your concern to the relevant local authority or regulatory body.
All complaints are handled fairly, confidentially, and in line with UK consumer protection law.
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14. Changes to These Terms
We may amend these Terms from time to time.
Updated versions will be posted on this page, with the “Last updated” date shown above.
By continuing to use our site or attend events after changes, you agree to be bound by the revised Terms.
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15. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
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16. Contact Us
For any queries regarding these Terms and Conditions, please contact:
Cabaret Bingo
